What is My Services mobile application?
My Services is a free application that allows mobile phone users to stay in-touch with their mobile operator by getting full information about services, offers and news; plus, manage services, check balance, recharge or transfer credit, etc. and many other features.
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The advantages of using My Services mobile application:
For mobile users
They do not have to remember the short codes to any service
All the services are listed in the application's database; so, the mobile users do not have to call or visit the customer service to ask for information concerning services or short codes.They do not have to remember the structure of the SMS to request a service
The application generates the text using a simple wizard.Mobile user will always be aware of services that the mobile operator has
The application provides an update mechanism to make mobile user always up-to-date with his/her mobile operator's services, offers and news; plus, full description for each service.No matter what methods are used to manage the service
The application can handle many kinds of services' mechanism like Call, SMS, USSD and HTTP
For mobile operators
Decrease the load on the customer service
The users do not have to call to ask for a short code or a service.Publish information to the subscribers
The application is able to display the mobile operator's RSS feeds; this will give the mobile operator a way to publish information to their subscribers like news & offers.Advertise new services
The application is able to display advertisements by using a splash screen during application's startup.Branding
The ability to brand the application by using the mobile operator's logo and colors.Controlling the application and services from the mobile operator's website
The configuration mechanism is a text & XML files hosted on the operator's website. This allows the operator to modify the configuration files at any time with no need to login to other websites.